One message is the whole booking process

What should your first message include?

• The car: make and model is enough; size sets the honest price
• The location: a pin, plus tower or gate details if they matter
• The service: or just describe the problem and we will name the right one
• Photos, ideally: paint in sunlight and the cabin, so the quote is exact first time

That is genuinely all. No account, no app, no deposit. The reply is a fixed price in writing and the next available slots, and the number quoted is the number you pay after inspecting the finished car. If the booking is for a fleet or several household cars, list them all in the first message: multi-car visits are priced as one job, and the quote comes back with each car as its own line so nothing is bundled past you.

Hours, coverage and where we work

Slots run 9am to 10pm, every day of the week, across every Dubai area: villa driveways, tower basements, office car parks, warehouse yards. Sharjah visits are arranged in the same thread with slots confirmed at booking. Coating work there is covered on the Sharjah coating page. Evening slots suit cars that sit parked until closing anyway, and weekend mornings are the first to fill. If a message lands outside those hours, it is answered when the day starts; the thread keeps its place in the queue either way.

What happens after you press send?

Your message gets a human reply with the fixed price and the available slots; you pick one and the booking exists, no deposit, no forms. The evening before or the morning of, the thread confirms timing. Fifteen minutes out, you hear the van is on its way. Then the work, the completion photos if you are not with the car, and payment once you have looked. Every future booking reuses the same thread, which slowly becomes the car's full care record: what was done, when, and for exactly how much. Nothing about the process needs chasing: if anything changes on our side, the thread tells you before it matters.

Would you rather call Apex Core?

Call 056 302 8880 and talk it through. Some bookings are easier out loud, a fleet, a building with complicated access, a car with a history. We will still send the quote in writing on WhatsApp afterwards, because a price you can scroll back to protects both sides. You can also find Apex Core on Instagram and Facebook at @apexcorecarwash, though bookings live on WhatsApp, not in DMs. Voice notes work too, if typing from a car park feels like too much: describe the car and the problem out loud and the written quote still comes back the same way.

Payment, changes and the small print

Payment is by card link or cash, after the work, once you have looked at the car; there is no deposit to book. Plans change in this city, so if a slot stops working, say so in the thread and we move it. Recurring wash arrangements run as standing slots, not contracts: pause them for travel, adjust them by message. The price list never hides anything, and if you want to sanity-check us against anyone else first, our choosing guide gives you the questions to ask both of us. If you cannot tell whether the car needs a wash or a detail, detailing vs wash sorts it out. Company bookings and fleets can arrange payment per visit or per month in the same thread; just say which suits your accounts.

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